WELCOME TO HARBEN HOUSE HOTEL
Newport Pagnell's largest hotel meeting space, near Milton Keynes
12th May 2020
Dear Valued Customers
GETTING READY FOR “THE NEW NORMAL”
Over the past few weeks we have been thinking ahead to brighter days, when the country starts to go back to semi-normality or what for now could be “The New Normal”.
Our hotel has remained open throughout the lockdown period for our National Heroes, the NHS and Key Workers. Because of this we have already put into place all the recommendations from the Government and Public Health England that protect our customers and team members during this lockdown time, including but not limited to:
- Social Distancing – 2 Meters distance between our Front of House teams and our guests at Reception, Public Areas, Lifts and Corridors
- Bedrooms have the 5 Key Critical Touch Point Cleaning touch points including, handles, switches, remote controls, and high contact furniture
- Enhanced cleaning practices in conjunction with Diversey our chemical provider in all public areas, washrooms and lifts.
- Our teams have been provided with the relevant PPE in each of the hotels departments.
- All our team members have access to COVID-19 testing, as part of the Government Key Worker initiative for testing.
Looking forward, when we can re-open fully, we will be undertaking intensive preparations & cleaning procedures to ensure all our Hotels are in the best possible condition.
This is an ongoing process and will be updated along with government announcements, guidelines, and industry best practice.
The procedures we are already following will continue and then enhanced when we are able to open further areas.
We have compiled a full set of operational standards and guidelines that we will be adhering to but also reviewing and updating as the guidelines by PHE and the UK Government changes. This full and comprehensive pack is available for you to download from our website here.
We all, as a team look forward to welcoming you back to Harben House Hotel in the very near future
If you have any questions or concerns, or think we can help in any way, please don’t hesitate to contact us:
Ian Platt, General Manager – email@example.com
Jason Gutteridge, Sales Support – Jason.firstname.lastname@example.org
HARBEN HOUSE HOTEL
Harben house offers guests a fantastic base when visiting or working in Milton Keynes and its surrounding areas. Situated in the market town of Newport Pagnell, on the outskirts of Milton Keynes and just off junction 14 of the M1.
The hotel has recently undergone a multi-million-pound refurbishment programme of our bedrooms and public areas, that together with our 26 dedicated meeting and event spaces, makes us the perfect venue for any event from 2 to 200 guests.
The hotels 140 stylish bedrooms have extra comfy beds with soft and relaxing linen, large TV's with multi channels and fresh modern open plan bathrooms with complimentary toiletries. Harben House also offers guests free parking, wifi and unlimited tea and coffee during your stay.
On arrival you will be met by our attentive and friendly team who will help you settle in. Then relax and unwind in our Harben Bar & Kitchen restaurant with open kitchen, destination seating and central bar with mood lighting.
When it comes to food we have a team of excellent chefs who have created mouth-watering dishes using the best local ingredients.
We all look forward to welcoming you to the hotel very soon.